We went to Mennards in Massillon, Ohio where we found a great looking screened room which we decided to purchace. At the department checkout the price was rung up at a much higher price and when I brought it to the clerks attention and then showed him the display he called the manager to ask what to do.
The manager didn't bother himself to speak with us, just told the clerk to knock $$ of the price. This still made the item $300 more than was posted. Had the price not been on a poster with a picture of the item I might have thought someone had switched tags but there was an actual picture. Apparently it was an error, but I feel the posted price should have been given to me and then chage the price immediatley so other consumers don't assume the same thing.
I wrote to the corporate office and was told " we have to abide by the price that rings up".
I felt this was very poor customer service. Had the picture not been with the price I would be more understanding but apparently to Mennards, the picture/price mean nothing. Bye-bye Mennards.
No more of my business. I'll go with an honorable company.