State: Wisconsin City: Madison Clear all filters (30 of 2246 reviews match)
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I ordered (and paid online) for a small item at the Madison west location. As it turned out, they tacked on a $1.50 convenience fee. Turns out it was the most idiotic/convoluted process that was a nightmare. Went to the desk as indicated on the sheet, they...
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13 comments
Anonymous
#1630481

I had the exact same experience. So stupid!

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Review
#759463 Review #759463 is a subjective opinion of poster.
Cons
  • Poor customer service
Reason of review
Poor customer service
This was my first year buying a Christmas tree at Menards because I heard the they were reasonably priced. I have never in 40 years have had any problems maintaining a Christmas tree's life. I got my tree at the Brown deer store and it died two weeks after i bought....
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4 comments
Anonymous
#1081673

You said you went for low prices, well you get what you pay for.

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Review
#754790 Review #754790 is a subjective opinion of poster.
Service
Menards Manager
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
Beware!!! On previously purchased merchandise that you want new sale price on, return product, and repurchase it . Do not let them, "price adjust", It. Their price adjustment policy gives you store credit, period. It will not be "adjusted," to the way you purchased it.
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9 comments
Anonymous
#1047283

Your lucky they price adjust at all.Hello

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Review
#707123 Review #707123 is a subjective opinion of poster.
Reason of review
Pricing issue
i purchased a snow blower 2 days ago at meanards, and i took it home and put oil in it and gas but it was the wrong type of snow blower, i tried to take it back to meanards Madison wisconsin's Eastside location and they sent me to sun prairie someones home and i...
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14 comments
Anonymous
#1253393

Don't tell me let me guess: it's the two stroke/cycle thing vs. the four stroke/cycle thing, right?

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Review
#369921 Review #369921 is a subjective opinion of poster.
Loss
$241
Menards East Green Bay store has the worst mangers anyone can hire and Menards Corp consumer department backs them up 100%. I am a real estate investor and spend about $10k a year on building materials and supplies. I had some one go in and talk to an electrical dept...
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8 comments
Anonymous
#632917

you cut the wire. The electrical department are not electricians, they are average people like you and I.

They did not go to electrical school most likely, maybe some education. The guy you sent bought the wrong stuff.

You tried to return it, opened, and cut. Good luck selling used electrical wire

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Review
#350669 Review #350669 is a subjective opinion of poster.
Loss
$40
Went to Menards and asked about Miltary Discount. was told they stopped it. I think it is incredulous that a Wisc based company that has so many Military Units in its state does not afford a slight discount, it is not like people are asking for 50%. John Menard made...
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17 comments
Anonymous
#1321249

This will completely enrage a few folks, so be it. Yes 12 month deployments are a real test on a family's strength.

Yes putting my life on the line in some foreign country whose inhabitants hate America is scary.

But, I did enjoy tax free combat pay - no taxes on my income. I enjoy the housing allowance that allowed me to pay rent, cable, and electric and still have some money to go out once or twice a month. I got college educated for free on the GI bill and after serving got a GOOD job making lots of money.

I didn't get rich, my marriage was tested regularly, and I lost friends.

I don't deserve a discount at a retailer.

I served, it was my job and I joined mainstream America. Thank you for thinking of me - but I did just fine without a discount.

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Review
#348213 Review #348213 is a subjective opinion of poster.
Towed our car when store closed. Shopped at Menards in Mt. Pleasant, Michigan, and left our car when we went to get something to eat with friends, came back to find out our car had been towed by Menards. Come to find out, there had been some trouble with people...
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6 comments
Anonymous
#599210

OOOOOO, so because your old you shouldn't have your car towed???? Hmmm, lets park our vehicle in a privately owned stores parking lot. Listen here Richy, when you point your figure at someone you have 4 fingers pointing back at you.

You shouldnt of done that he's just a boy.

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Review
#344521 Review #344521 is a subjective opinion of poster.
Wife was shopping at Menards, and met-up with some friends, they desided to have lunch and visit a casino close by. They all rode in one car. By the time they returned (approx. 3 to 4, hours) The wife (61years old and her mother (91 years old) found their car...
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9 comments
Anonymous
#543478

It would be alot easier to just say what probably really happened. Richards wife didnt want to drive to the casino, had some friends meet them at Menards, and parked car so they could ride with them instead of taking to cars. The problem isn't with Menards, just people complaining because the got caught.

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Review
#344469 Review #344469 is a subjective opinion of poster.
Service
Menards Deal
I just left the east side Madison store and what I witnessed has me shaking and very upset. I spent over 1500.00 in the last month buying things at their stores in the Madison area to refurbish my bathroom. Tonight I went to the east side store about 7pm and a black...
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11 comments
Anonymous
#1130666

I currently work at Menards and i know for a fact that they are racist things just dont add up to why the white employees who do the same job and are part time get 35 hrs a week while the blacks get 8-16 hrs a week explain that

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Review
#309485 Review #309485 is a subjective opinion of poster.

Contact Menards Customer Service

Mailing Address:
Menards Guest Services
5101 Menard Drive
Eau Claire, Wisconsin 54703
United States
Phone:
(800) 871-2800
All Menards Contacts

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Menards in Madison, Wisconsin - Dented Appliance

Went to Menards to buy a clothes dryer. Looking for a deal in the back their is a dented one. I asked him if I could get something off the price because it was dented on side and top . Made an offer of $50 dollars off. He said no way he still has them in stock. I said ok and was leaving, as I left he said he would take $20 off. I bought it went home to read the reviews of dryer on Menards.com and saw that this dryer was on sale for $20 off. Screw Menards would take it back but is already installed and works.
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2 comments
Anonymous
#505255

menards may not be the greatest place to shop, but after reading some of the complaints it conferms my belief that 90% of the people in the world are just ***!!!!! 9 out of 10 complaints are the result of people just plain old ,HAVEING THEIR HEAD UP THEIR ***!!!!!

Anonymous
#462890

Hahaha, sounds like your fault for not knowing it was on sale to begin with. Also, I'm surprised he sold it to you anyways Menards has a policy in place you cannot sell the display unless it's the last one.

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Review
#308024 Review #308024 is a subjective opinion of poster.
Service
Menards Deal