State: Wisconsin City: La Crosse Product: Menards Customer Care Clear all filters (3 of 215 reviews match)
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3.5
Details
I told her that if they were doing their job , I wouldnt have had to.Why are 4 people standing behind that couter and none of them paying attenrion to customers? Menards should realize that commercial card holders can go elsewhere. Customer aervice is usually pretty...
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3 comments
Anonymous
#1566461

Not a job description for any position at Menards is mind reading nor is it a pre requisite. Learn some common social communication skills and your life will go much better.

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Review
#1223619 Review #1223619 is a subjective opinion of poster.
Service
Menards Customer Care
Reason of review
Poor customer service
1.0
Details
You had a ad in Sunday's paper for hand warmers I drove 5miles to buy them.I looked all over asked two workers were they would be they both said the were in the hunting dept I looked twice nothing. I ran to another worker and had her looked them up,she did and told...
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4 comments
Anonymous
#1398871

I attempted to use the big card for a internet order item . When I entered my acct.

# my name & info displayed but the number was invalid. Capital one verified nothing was wrong with my account. They connected me with Corporate Menards and the person incharge of internet sales.

I could only leave info in voicemail to get a callback.

I have had my account since the warren,ohio store opened.

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Review
#1135281 Review #1135281 is a subjective opinion of poster.
Service
Menards Customer Care
Reason of review
.
Loss
$5
Preferred solution
If you don't have it don't advertise it.
everybody looks for the price! nobody thinks about quality until after the buy it! then they become professional ***!!! and the product that THEY purchased is now the fault of the Box store, Bottom line! If you want a Quality piece of power equipment BUY it from a...
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2 comments
Anonymous
#660312

Agreed, to some extent. If you buy from a box store, which is perfectly fine, know that they are only a distributor of goods, not servicing those goods.

When you buy from a box store, the store simply provides you with the good.

Once you've purchased it, it's up to you to deal with the manufacturer with regards to warranty repairs, or replacement, not the store. Buy from the box store for the lower price, take it to an authorized repair shop if the product fails.

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Review
#405667 Review #405667 is a subjective opinion of poster.
Service
Menards Customer Care
Loss
$1

Contact Menards Customer Service

Mailing Address:
Menards Guest Services
5101 Menard Drive
Eau Claire, Wisconsin 54703
United States
Phone:
(800) 871-2800
All Menards Contacts