Purchased a brand new Richmond water heater from Menards, installation went perfect, water heater would not light? Called the number on the install sheet, and what a joke!
Woman on the other end would not send a service person because I was not in the right zip code? WHAT? Hey I want to know does anybody live in the correct zip code for service? I called Menards, they would not refund my money, wanted to give me an in store credit?
Why do I want an in store credit when I don't have hot water? MISERABLE SERVICE!
I learned through my pocket book NEVER to buy anything important for you home from menards. Seems as though not only is there service poor but the majority of products in the store is quite inferior.
Monetary Loss: $650.