Not resolved

had problem with deck stain sent in complaint got letter saying some one would contact me it never happened customer service is the worst i wil probably have to go to another store to get a better product menards probably dont care but you have just lost another customer if this is not resolved this is the only time i have had a problem with this company youre customer service is the worwordsst i have ever dealt with it seems like lack of interest on companys part why do i have to put down 100 words to let you know youre company sucks all i want is to solve a simple problem that should be easy for the company to understand

Product or Service Mentioned: Menards Customer Care.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Jul 17.
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Also this isnt a menards run website


Take a look at the letter you get from Menards. They forwarded your complaint to the manufacturer who is responsible for the warranty.

That letter will also have contact information for the manufacturer. Have you tried contacting them directly.


stop buying cheap *** stain from a discount home improvement warehouse. What did you expect?


Menards doesn't manufacture deck stain so they don't provide any warranty on deck stain. You need to contact the manufacturer of the stain and file a claim with them. Wouldn't be any different at any other store you bought stain at.

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