Lapeer, Michigan

I was in line and the lady didn't know how to help the customer at the counter so she decided to help me she never gave me a receipt and didn't even bag me two items a door bell and four small brackets when I called the phone rang 30 times so I hung up the phone 10 minutes later I called back which took 38 rings when some one did answer I told him what happened four times when he did find the person who helped me and was told when I take it back to just tell them I talked to Rockey I gave her 50.03 and she gave my back 17.20 the braces were one .99 cents when I go back I will be envelope more pissed off if I don't get my full credit back so I can get the right door bell.

Reason of review: Poor customer service.

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You want good guest service? Then go somewhere else.


At Menards you bag your own purchase. The receipt come out right by the bag. All you had to do was pick it up.