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I was at the Burnsville Menards and was told by the manager that I need to wear a mask to shop in the store. I told him that I cannot wear one because of a medical disability.
He said it did not matter and that was a corporate policy. He is wrong as I went the the Menards, in Virginia, MN and that store does not require customers to wear a mask. I heard of another Menards in Iowa, that does not require a mask.
I was ask by one the people at the front of the store, what my disability was. I told her that it is against the ADA to even ask this.
I am a contractor and have been shopping there multiple times over the last couple of months and no one ever said anything to me. I go in the back, as I am a contractor. They know me at this store. I am in there at least once a day.
I spend 50 - 60 thousand dollars there every year, but I guess they dont care. I emailed corporate and the store manager, with no response. People need to stand up for their rights or they will not have any rights left. I filed a complaint with the ADA, in Washington, no response.
I will contact an attorney next week to see what my potions are. I have shopped at Costco, and their mask policy is the same , but when I told them I have a disability, they said I could go in. When I went to Menards, and was told this, I asked if I could at least do my returns and this was allowed. I was in the store for almost 3 hours and seen at least three of their own employees not even properly wearing a mask.
I pose not immediate health risk. I asked one of their employees if Menards trains them in the proper wearing of a mask and was told no. I told them that I believe if and employer has an employee wear a mask or respirator, that OSHA requires them to be trained to properly wear them, and they are not doing this. If this is such a big deal, they are putting their own employees at risk.
Menards even requires a customer to wear a mask outside.
Menards is a joke. Someone needs to stand up to them.
User's recommendation: Do not shop at Menards. Go to Home Depot or Lowes, as they dont require customers to wear masks.
Preferred solution: Let people with a legitimate disability shop at their store.
Menards Cons: Response of corporate management.
Location: 2700 Highway 13 W, Burnsville, MN 55337