On Friday the 14th my husband and I purchased multiple items and after checking out, we went to customer service desk for rebate forms. Noticed many of the rebate numbers were out of order and we were having problems finding the right ones.
No one at desk and we waited as one employee was texting on her phone as she looked up at me she said this is not my department and went back to texting. I finally asked one of the cashiers if she could call someone to customer service, and in a very snarky tone asked "why what did I want" I have now lost my patients and told her HELP!. She sighed, rolled her eyes and told another cashier to get someone to the desk. That cashier reluctantly came over and got us the forms we needed.
This is not the first bad experience we have had a the Marinette WI location but it will be the last. My husband and I just purchased a home that we are planning on many projects, but at this time we feel its best to drive the 40 minutes to home depot or Lowe's.
Product or Service Mentioned: Menards Cashier.
Reason of review: Poor customer service.