I have been remodeling my home and purchased one door too many. I purchased four door's @$874.96 on 4/20/2013.
I decided to not use one door, which was $199.00. Upon entering the store to make the return, which was paid for with my debit card. I was told that because it was over the 90 day period, that I must be issued a store-credit. I am in the process of now selling my home due to relocation, so a store-credit would do me no good.
The manager came to the counter to assist me after, I asked to see a manager. He told me that a store credit is all he could do and that if he broke a policy for myself, he would have to do so for everyone else.
Not taking into consideration that I also had other receipts showing my purchases there in the last four months equaling over $2000.00. The employees not only rolled their eyes, but also chuckled as I exited the store with my worthless to me store credit.
Product or Service Mentioned: Menards Remodeling.
Monetary Loss: $200.