at 6800 Pendleton Pike Indianapolis at 3:30 p.m. went into the store to buy new lamp heads (4) for a spider lamp I have, no one in lighting so I went to the desk and asked a young girl behind the desk for some help in lighting, she turned and asked a young man to help me which he and Mashonda Beatty and a customer were all standing there talking, or should I say the customer was flirting with Mashonda, the young man never came to help me I waited 10 minutes and went and asked Mashonda who was still flirting with the same customer and I told her no one came she said I told him....REALLY?
I told her never mind I did not want to bother you all I will take my business else where and she said ok then. wow never will I shop there again.
Reason of review: Poor customer service.
Preferred solution: train your employees better, we are the reason they have a job, I honestly felt like I was bothering them. Now what if I was a secret shopper..
Menards Cons: Will not go back to menards, Poor customer service.