I always had great service with Menard without the issues I'm

having with rebates in getting them...know that is a company the handles those .

I was in the Lafayette Indiana Menard Sunday 7th I am doing a indoor herb gardens , making several for family and friends...

I was in need of some pebbles, I had looked online before going in what I was going to get...made a copy on my phone...

Didn't realize what a ordeal this was going to be...otherwise I would have paid more went down the road to tractor supply...

Found an employee...to tell me I had to go to pick station...pointed to where...get there...waited and waited...finally I went down to paint to get someone to get someone to go to pick desk...go back and waited..got my pick paper...and up to registers...told where to go . Go out to the gate...the gal tells me where to go back to the other end of the store lot...and look for it..

I found them...but due to the freezing rain and snow...these bags were frozen to each other...

Took me awhile I got one bag in my car..

Now what's the problem... I'm a 70-year-old...with bad knees and back...

No one to help me...no one around...even when I ask if someone could help me...was told " I got faith in you can do this" ..

I'm not very happy with this experience with your company...I won't be going back anymore...

Location: Roselle, Illinois

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