Purchased about 16 boxes of floor tiles (on sale) from the Burnsville,Mn store. They're off by as much as a 16th of an inch.
Installer took three times longer than necessary and the costs skyrocketed. Menards requires my 'skew" number before addressing the matter. We bought the tiles two years ago, just installing them this past three weeks. We were referred to their Wisconsin location to file the complaint.
No phone call, just a form for us to fill out.
Talked to several Flooring Contractors and they advised that the tiles Menards sells (on sale) are factory rejects. Menards didn't bother to tell us that when they took our money.