1179 Central Park Dr, O'Fallon, IL 62269, USA
Not resolved
4.0
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
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Price Affordability
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Value for money
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2 comments

Wouldn’t honor a price that was listed talked to two managers and filled out customer report from store and sent in

Product or Service Mentioned: Menards Customer Care.

Reason of review: Pricing issue.

Menards Cons: Misleading the customer, Unhelpful customer service representatives, Customer service.

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Anonymous
#1476953

It was on a shelf and there was way more than a couple and the description said pet bowl and I had a pet bowl the other was a pet scoop guess what it was a pet scoop!!’ The other item there was only one so I wasn’t mad about that one!!! They should honor a price that is listed I was told the stocker stocked it wrong and they was sorry so no it wasn’t a customer!!!

Since it was a co worker that made this mistake they should honor the price!!! Ps I only had one of each item

Anonymous
#1476944

What exactly do you mean "wouldn't honor a price that was listed"?Was it a price in an advertisement, a sign, or a bin tag on a shelf? If it was an item on a shelf with a tag or a sign did the description on the sign or tag match the product?

It's not uncommon for people to decide they don't want a product and set it down anywhere rather than taking it back where it belonged.

If you picked up a misplaced item and thought you would get a great deal you are wrong. Stores have the right to charge the correct price for an item.