1179 Central Park Dr, O'Fallon, IL 62269, USA
Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Value for money

Wouldn’t honor a price that was listed talked to two managers and filled out customer report from store and sent in

Product or Service Mentioned: Menards Customer Care.

Reason of review: Pricing issue.

Menards Cons: Misleading the customer, Unhelpful customer service representatives, Customer service.

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It was on a shelf and there was way more than a couple and the description said pet bowl and I had a pet bowl the other was a pet scoop guess what it was a pet scoop!!’ The other item there was only one so I wasn’t mad about that one!!! They should honor a price that is listed I was told the stocker stocked it wrong and they was sorry so no it wasn’t a customer!!!

Since it was a co worker that made this mistake they should honor the price!!! Ps I only had one of each item


What exactly do you mean "wouldn't honor a price that was listed"?Was it a price in an advertisement, a sign, or a bin tag on a shelf? If it was an item on a shelf with a tag or a sign did the description on the sign or tag match the product?

It's not uncommon for people to decide they don't want a product and set it down anywhere rather than taking it back where it belonged.

If you picked up a misplaced item and thought you would get a great deal you are wrong. Stores have the right to charge the correct price for an item.