Briarcliff Manor, New York
1 comment

Menards screwed up our first delivery by not turning in the proper paperwork to the delivery service.

we had contractors lined up and... we drove in 3 hours to do the work but were unable.

they said that the stuff would for sure be delivered the next day.

the next day.... they wanted additional delivery/handling fees.

I tried to explain the situation but they literally held our stuff hostage.

we had to pay 2 delivery fees plus handling fee

the assistant manager paul cox hung up on me when i tried to reason with him.so i paid it and vowed to contact headquarters

Product or Service Mentioned: Menards Delivery Service.

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Anonymous
#1704

whoa!! that is ubelievable.

I bet that cost you a couple hundred bucks.

I bought a garage from them and they wouldn't deliver it for free. It still cost less than Home Depot, but I think they should deliver for free.