Menards screwed up our first delivery by not turning in the proper paperwork to the delivery service.
we had contractors lined up and... we drove in 3 hours to do the work but were unable.
they said that the stuff would for sure be delivered the next day.
the next day.... they wanted additional delivery/handling fees.
I tried to explain the situation but they literally held our stuff hostage.
we had to pay 2 delivery fees plus handling fee
the assistant manager paul cox hung up on me when i tried to reason with him.so i paid it and vowed to contact headquarters
Product or Service Mentioned: Menards Delivery Service.