My son and I visited Menards today in Mt. Vernon, il.
When entering my son was stopped and asked about a mask. He explained that his breathing is compromised due to recent throat surgery in which his scar is visible with a metal supported neck brace. As we continued throughout the store, 2 more employees asked him about a mask. When we were checking out 2 more approached him and one asked him to leave the store.
We stated that we were checking out and we would leave. The man Told him to go outside and let me pay for his items. It is 37 degrees outside and pouring down rain. This is unacceptable treatment and my family is not happy.
We will not be supporting the Menards store again. I asked for a complaint card and was not given one.
He deserves an apology. We do not appreciate being treated like this.
Location: Louisville, Illinois