Update by user Aug 04, 2013
I already added the information before I saw the update thing; it is below.
One point, the site continually indicates that I am from Sun Prairie, Wis when I am from Mauston, Wis. not Sun Prairie.
Original review posted by user Jul 04, 2013
I am a locksmith and a customer called me for a problem with a tru-bolt lock. The unit locked itself when he went out of the house, and the cylinder had to be drilled out to get the door open. No damage was done to the lock other than the cylinder.
Where can I get a new cylinder for this lock.
This was a lever 440 0308. This was new installation that had just been done and the lock had been installed by the owner.
He followed all instructions perfectly, and the lock worked for him before it did it's auto lock thing. He is not irritated about the whole situation, he just wants to get a new cylinder, (or core, as some call it) so he can get his lock working as it should.
Monetary Loss: $45.