Here is a letter it wrote to Menards corporate office because I was so humiliated.
Yesterday Thursday the 29th day of August 2013 I was humiliated by your staff in the Muncie Indiana store around 9:45 am I walked in went to the back to sign up for the truck giveaway and looked around a few minutes then I bought two cases of water, well, as I was just checking out one of the girls just in front of the register asked to look in my bag that I carry my medicine and iPad in. I need my bag for my medicine etc. I told her no and what was the reason? She said just to look so I finished paying for my water then walked towards the customer service desk and I saw the same girl and told her I want to record this conversation then she just walked by so I saw two men at the service desk and one man told the other to go ahead and look in my bag. As I was recording video of my questions to him I said what is the reason and do you checked women's purses and other people or do I look suspicious or what? Other people were looking at me like I was some criminal or a thief!!! Well I will tell you I was so upset I said that sounds like a lawsuit waiting to happen to me singling me out for no probable cause!!! Furthermore I am an Air Force veteran during the Vietnam period and I am retired and was so insulted and embarrassed in front of other customers. NOT VERY HAPPY AT ALL!!! I have video of my conversation with your associate if you would like it?
Signed very humiliated and insulted.
Mark S Resler phone