I have had enough! The store in Washington Illinois must have a policy of letting teenagers run the place.
It is not working. My project involved approx. 500 dollars worth of material. I had purchased a bag of galvanized nuts for around 3 dollars and when I got home the bag of 65 only had 33 in it.
I attempted to return the bag,with the intention of purchasing another 200 dollars worth of items and had a young manager tell me since the bag left the store there was no way she could exchange or provide me with the correct number of nuts I had already paid for. I have a commercial account that I quickly terminated as I will not shop at a place that will not attempt to right a simple situation. They lost my business and a approx.20,000 dollar a year account all over 3 dollars of nuts.
The entire management staff looked like a high school cheerleading squad. I will readily drive twice the distance to shop.
Product or Service Mentioned: Menards Manager.
Reason of review: Poor customer service.