State: Illinois City: Chicago Clear all filters (76 of 1739 reviews match)
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I bought four special order (because not in store...whose fault is that) bathroom fans. The installer just came over to look at the vents. He measured and found out that they are too big for the space allotted from the old one. I thought I measured, but I guess not....
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Anonymous
Anonymous

In case more of you morons come along that dont understand why this *** happens:If the store doesn't stock that item, it is subject to a special order contract. If it is an i...

Anonymous
Anonymous

Sssshhhhittt what they should DO is not let any you redneck straw hat wearin hillbillies return anything special order. In my book if you bought it then it's yours. Period.

3.7
I didn't like
  • Restocking fee being so high
#948325
Reply to reviews
We purchased a refrigerator during a rebate week. It was delivered with damage. Menards offered a reduction in price if we would keep the damaged one rather than having it replaced, we accepted. We fully expected that we would also get a rebate based on the lower...
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Anonymous
Anonymous

Oh ho, that's pretty shady! Normally I chalk up things like this to consumers not using common sense and not bothering to inform themselves, but yeah...one of the managers de...

Anonymous
Anonymous

What was the original and reduced prices? Let's do the math. X /

3.6
#894196
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The man at the guard shack for the yard was extremly rude .
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Anonymous
Anonymous

Gate Guards are 3rd party hires comtracted from a security company. They aren't employees of nor affiliated with Menards, so try again. If you were really so aggravated abou...

MrSharkNasty
MrSharkNasty

If you're going to make a complaint MAKE A FREAKING COMPLAINT. Don't post one sentence with zero information to what exactly happened. I'm talking the guards side, you clearly...

2.2
#848852
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Menards Rebate Review

Menards
#784022
I never got my rebate from 2013 so can some one plz call me at 262-221-2886 i need answers.
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Menards Staff Review

Menards
#659957
2.8
The store manager at your Fishers, Indiana, store on 96th Street is one of the most sarcastic, prejudice, rude people I have met in a long time. Please inform Chuck that ANYONE can do home improvement projects. In addition, it might be worth mentioning to check and make sure he is not being overheard when making fun of customers. Thank you.
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River Rocks Review

Menards
#493269
Purchased twenty bags of River rocks, made two trips to store. Loaded and unloaded 10 bags each trip help never showed up. Homewood IL. Needs to improve on Customers service :(
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Items in sale flyer will never appear in stores. Never. Disclaimer says limited to stock on hand. Which is always zero. Terrible corporate policies.
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Anonymous
Anonymous

They wouldn't spend millions on advertising if they didn't have the products in the ads. The ads that say limited to stock on hand are ads full of great deals much like black ...

#836079
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This morning I was at one of the area menards stores buying items on sale for the "crazy day" sale along with other items needed for a upcoming project. As I was browsing though the store with my 8 year old son he says "dad look at the dog going for a walk" I look over...
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Anonymous
Anonymous

No, you cannot legally eject someone for having a service animal. I can completely understand Menards' position on this. If YOU had a concern, you should have called the local...

Anonymous
Anonymous

Sounds like the "service animal" needs it's own service animal! I understand Menards fear of a lawsuit but a growling, aggressive service animal wandering away from it's owner...

#826853
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Bought a Dirty Hands Roto-Tiller in April of 2015. Did not go together smoothly at all. Three letters written to the manufacturer. Used it means I put gas in it. That's a no no to Menards. It ran the first time and did three gardens. Garden grew. Went to till up the...
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Anonymous
nothappy249

Yep! Used it once. Two weeks later it will not start.Got the run around by dirty hands and menards. Piece of ***.Should have known dirty and manure goes together. Will NEVER b...

Anonymous
Anonymous

Do you have an update on this John? Or are you planning to just leave an open ended lie sitting out there?

1.0
I didn't like
  • Guest services
#777939
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Three foot by five foot sign in the store states menards will match anybodies price on identical item. Needed 3 refrigerators for my apartments. Lowes only had 1 in stock for $1100 so I bought it. Had to get the other 2 at menards for $280 more. They said "we dont...
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Anonymous
Anonymous

just what the heck does "PRICE MATCH" mean? Another strike against Mendard's!!

Anonymous
Former menards employee

On a fairly often basis Menards corporate requires store staff to use their personal vehicles and credit cards to buyout specific items at lowes and home depot that are either...

#776861
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So the store in Homewood IL wants to expand so they just bought the public street next to them and closed it down. Now thousands of people that use that road to drive back and forth to work have to drive out of their way and funny enough right past the Home Depot. Can...
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Anonymous
Anonymous

They didn't force the city to sell them the street. If it was such a well used road the city wouldn't have sold it. Cities usually only sell low use roads that the don't want ...

1.0
#713447
Reply to reviews
I ordered a chair online. I noticed that the store locater was on a store in chicago instead of the store I was browsing. Long story short, I ordered from the wrong store. They said there was nothing they could do about it and I would have to submit an email. I have...
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Anonymous
Anonymous

So you knowingly ordered a chair from the wrong store? Why would you blame the employees for something that is your own fault? Because we as Americans find it so hard to admit...

#633027
Reply to reviews
I ordered several rugs online from Menards. On one the binding was frayed. On another the binding was an ugly color that was not visible in the picture or mentioned in the description. Two others the colors in the pictures were not accurate. I was surprised when I...
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Anonymous
Anonymous

Restocking fees are common on special order products when you use a big box store. You did not pay for shipping, however it still cost Menards money for shipping and packing. ...

#627444
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