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I ordered a extension kit for my car port on 6-16-18. It was shipped to the

Menards distribution center and receive there on 6-30-18 according to their web site.

The order is still sitting there now for over 10 days and still not shipped to their store in Grand Forks ND. I have a contractor ready to help do this work, but I can.t keep him on hold for ever. Hope you do not ever need to order a special order form Menards. Staff at the store were less than friendly and had no idea how to help with this issue.

I have purchased many a item form Menards. The car port in the first place.

Reason of review: Order processing issue.

Preferred solution: Deliver product or service ordered.

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Anonymous
#1517041

If you haven't talked to the store manager or one of the assistant store mangers, call them. They can send e-mails to the appropriate people at the distribution center and their general office to make sure this gets put on the next truck headed their way.

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