Got a text message that my special order was in so My wife and I made the 22 mile trip to Menards to pick it up. We show up and only 25% of my order is in the area where you are suppose to pick up special orders so I was polite and told the young woman that my wife and I would go out and eat supper and return to get the order on our way home.
When we returned an hour later her first response was "wow you ate fast" keep in mind that the store was almost empty so she wasn't over worked by no means. After another 15 to 20 minutes she said the rest of my order is buried in receiving and if I wanted to wait around she would work on getting it out. The point of my situation is don't send out a text telling a customer that your order is ready to be picked up if it's not!
I wasted a whole night and drove a round trip of 44 miles for a mediocre hamburger!!! Thanks Menards you are really on your A game!
Product or Service Mentioned: Menards Pick Up Service.
Reason of review: Order processing issue.