Husband and I bought 6 boxes of vinyl tile at a closeout sale of 19.99 a box regular 39.99. We layed the tiles over new lauan floor and each tile the very same corner would not stick.
I filed complaint and they had us mail them 2 tiles not used and 2 tiles pulled up from the floor. I get a letter 4 weeks after this telling us we had 2 choices. Pull up the floor and bring back, or an instore credit.They said we didn't follow instructions and not usuing a primer was the cause. Primer was supposed to be used on concrete floors, They said the tiles were dried out, ya think, I wonder why, 4 weeks in menards mailroom?
The corners did not stick, same corner. Closeout special, you bet, wonder why? We have called UAW layers and hope for some action. An in store credit, are they nuts?
Why would we want anything else from that company. Oh, another thing, not once do they call you.
Monetary Loss: $324.