I went in to Menards in Warren, MI to return a small item. I waited a long time and finally asked the female clerk if I could go and get the item to exchange.
She said leave the one that didn't work. When I came back with my item (only one of 4 that actually worked) she yelled at me to get in the back of the line. I am 77, just had surgery, so I leaned on the counter to wait and had the nerve to sigh. She yelled at me some more that I had to go to the back of the line and she had to fill out paper work.
I walked out..
what else could I do. Horrible person, horrible service!
Product or Service Mentioned: Menards Customer Care.
Reason of review: Poor customer service.
Preferred solution: Full refund.