I bought 4 doors from Menards but I requested to have 2 of them with only one hole for the door handle instead of the conventional 2 holes in each door. I went to the store in 2 separated occasions. I was told on our first visit that a door with one hole could be ordered for me. I asked if I did not like the color if I could exchange it and I was told that there wouldn't be a problem but the manager would be the one authorizing the exchange.
I bought the over $1000 doors and now that I want to change for a different color 2 of them I am being told that the change is not authorized unless they keep 25% re-stocking fee for the exchange.
The doors were never picked from the store employees at Menards are rude and I will never would buy from them again!
Product or Service Mentioned: Menards Manager.
Monetary Loss: $500.