Menards Reviews

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Wrong # in my order

Sent 22 drawer pulls, but I ordered 30! I need model # 727047 home master matte black bar drawer pull ASAP. Order # 3343****.

User's recommendation: Go to the store! Don’t depend on online orders.

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ID
#3163163 Review #3163163 is a subjective opinion of poster.
Loss
$8
Preferred solution
Deliver product or service ordered

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New Reviewer
Why should I shop at Menards when both Home Depot and Lowes offer every day shop where10% off for the military community. Menards used to be a shopping option because of their mail in rebate ... now, I don't think I will shop there again. They are not taking care of me...
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3 comments
#2104097

The 11% rebate is just a promotion they run too much of the year. You may be used to Menards having great prices over the years but take a close look at what has happened over the past couple of years.

Prices have gone up at Menards, they no longer match the prices of their competitors, the most popular name brand products are becoming more scarce at Menards. You will often find comparable or lower prices elsewhere and Home Depot even matches Menards rebates on most in stock items.

Don't let an 11% rebate be the reason you shop at Menards. Compare prices and quality and buy at the store that offers the best value.

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ID
#3158887 Review #3158887 is a subjective opinion of poster.
Location
Belton, Missouri
Preferred solution
Bring back your rebate or provide military discount
New Reviewer
Im Travelling around the nation buying pinballs machines in a 2022 toy hauler. Im doing a YouTube channel about living on the road, meeting pinball people, my interactions with big box managers as I stay overnight in parking lots. Im in Jackson Michigan, and have been...
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4 comments
#2104748

Why would any business want you parking in their lot overnight? May stores including Menards preform maintenance on their parking lots at night when there should be no vehicles there.

This would include routine sweeping, repairs as necessary and painting new stripes.

You, trying to save the fees a campground would charge can cause quite an inconvenience for a business. You have no right to park on private property without the owners permission.

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ID
#3157108 Review #3157108 is a subjective opinion of poster.
Location
Leoni, Michigan
Preferred solution
Let the company propose a solution
The checkout woman was rude, discourteous, supercilious. When I saw the receipt, and said oh there it is, she gave me a look of scorn and condescension. When I said have a nice day, she just turned her back on me. This is too pointed, too snotty. I can always take my...
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2 comments
#2103839

At least you had a cashier. At Walmart or Home Depot you probably complain about having to use a self check out register.

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ID
#3155849 Review #3155849 is a subjective opinion of poster.
Location
Manhattan, Kansas

Need help with receipt

I had really but experienced with Garden City Menards store, I ordered a bar counter top & the first time they didn't ordered right, so I went back to returned it & they said that they will replace it for a new one, but I had to wait 2 more weeks so right there are 4 weeks already and I said ok I can wait & now that has been 2 weeks I called them to make sure is there & they say there is not an existing order for the item that they don't have it, I had to talk with 4 different people because nobody knew what to do, I got really upset at this point that I just wanted my $$ back ,I can believe how long it takes for such a small thing to get it right.

User's recommendation: To make sure to do special orders right & just do one thing out of the time,because they don't concentrate on what they are doing & that's why you get things wrong.

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ID
#3150648 Review #3150648 is a subjective opinion of poster.
Location
Guymon, Oklahoma
Pros
  • Used to like shopping there
Cons
  • Non existence customer service
New Reviewer

No issue

I just need an invoice for my order.)(;;4())76((;::;(())((((())))?644;(()))(;($$655****;(??$66(;;(?)))(;;))
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ID
#3150109 Review #3150109 is a subjective opinion of poster.
Location
Manhattan, Kansas
Pros
  • Best damn home improvements store there is
Cons
  • Wont say
Preferred solution
I need a copy of my invoice
Ordered a tub...because it wasnt stock.The woman asked me for my e-mail. I told her I would give it to her if I wasn't going to be bombarded with spam, she told me and (wife) Oh no , we dont give out your info! what crock of *** Tried to unsubscribe only to be denied...
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3 comments
#2102686

The only way they notify you that your order has arrived is by e-mail. If you don't provide an e-mail address you must contact them to see if your order is in.

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ID
#3148043 Review #3148043 is a subjective opinion of poster.
Location
Milwaukee, Wisconsin
New Reviewer
Went to my local Menards for Christmas gifts. Couldnt find. Asked a YOUNG clerk and he sent me in wrong direction of all 3 items. Found someone else..a foreign woman who was standing around trying to look busy. She tells me to go upstairs in storage (for out of season...
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1 comment
#2102586

Things wrong about this post. 1st off, referring to ppl as foreign not once, but to separate times, does seem very racist.

2nd the upstairs area, is 100% for customers to shop in, everything is supposed to be priced and available.

3rd you complained you couldn't climb all the stairs and they had an elevator. Now for the service, it dies seem to leave quite a bit of room for improvement as team members are supposed to walk you to products whenever available.

ID
#3147452 Review #3147452 is a subjective opinion of poster.
Location
Mount Prospect, Illinois
Pros
  • Selection of product
Cons
  • Some employees
Preferred solution
Let the company propose a solution
New Reviewer
Last year I bought about 10 strings of the bright white faceted LED Christmas lights, the 210 light string. They worked great last year. This year I tested them before I was going to put them up and at least one or two sections of every single strand did not work. I...
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1 comment
#2102232

If you paid with a credit card you should be able to look up your receipt at the kiosk by their return desk.

ID
#3144152 Review #3144152 is a subjective opinion of poster.
Location
Springfield, Illinois
Preferred solution
Let the company propose a solution
New Reviewer

Special order tracking

NO CUSTOMER SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

User's recommendation: Don’t buy from Menards.

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1 comment
#2103359

What exactly were you expecting?

ID
#3144039 Review #3144039 is a subjective opinion of poster.
Location
Saint Paul, Minnesota
Preferred solution
Deliver product or service ordered
I have some railing on back order and contacted you several weeks ago. Was told 1-2 weeks. Its been 3 weeks. This was ordered in September Please help me with this orders it must be installed before Xmas!!! Gary Staley
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2 comments
#2102243

Not much they can do if your product is sitting out in the ocean waiting to get unloaded at a port and then get on a truck headed for their warehouse. You might want to see if there is something in stock that you can use and see if they will cancel the order. Otherwise you may not have it installed by Christmas.

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ID
#3143720 Review #3143720 is a subjective opinion of poster.
Location
Denver, Colorado

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

On line order

I didnt use a big card I was trying resolve an order issue. There is no easy way to contact a representative for your online orders. For some reason my order changed and I have no idea why and there is no simple way to Speak to a HUMAN BEING

User's recommendation: Negative.

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1 comment
#2102248

Unfortunately you are pretty much stuck with communicating by e-mail.

ID
#3141648 Review #3141648 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

Problem

Problem with order cccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccc
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ID
#3140387 Review #3140387 is a subjective opinion of poster.
Location
Lake In The Hills, Illinois
Preferred solution
Deliver product or service ordered
New Reviewer

Need 11% receipt

Bought windows from Dubuque Iowa Store on line on 11-24-21 and went to pick up windows on 11-29-22 and received pick up order for windows and materials. No 11% receipt to send in for rebate money. Called store and department managers and was told I needed to contact customer service for receipt to mail in rebate. All automatic customer service doesnt provide section in this incident. Order number DUBQ 94789 McCool Investments PO Box 203 Cordova ,Illinois 61242 Cell# (309)737-**** E mail kenmccool1015@***.com The original receipt didnt have my correct email so I cant track or duplicate the 11% rebate receipt. Please advise Thanking you in advance on this request.
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ID
#3134074 Review #3134074 is a subjective opinion of poster.
Loss
$185
Preferred solution
11% rebate receipt.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
The people at topeka store took an item my 92yr old mother gave me for xmas and wouldnt give it back i emailed then ask my mkther the questions the ask and gave menards the answers she gave me but she is in 2nd stsge of alzhiemers they told me wrong answers couldnt...
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ID
#3133915 Review #3133915 is a subjective opinion of poster.
Location
Logansport, Indiana