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Menards - TAKE MY MONEY!!!!

2.5
Details
Why is Menards making it harder and harder to want to shop in their stores? Another trip to Menards this morning to get to the checkouts with only 3 registers open and long lines waiting to be checked out. If Home Depot had the product that I wanted I would have purchased there. Menards needs to get with the times and open self service registers like the other big box stores including Home Depot. Trips to Menards in the future are going to be limited to products that other local stores don't have.
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Review
#1692492 Review #1692492 is a subjective opinion of poster.
Pros
  • Variety of items carried
Cons
  • Very poor customer service
Reason of review
Poor customer service

Menards in Saint Paul, Minnesota - Rebate issue

2.8
Details
Called but never got an actual customer service person. I think the customer service # listed on menards website is for their menards card. So sent an email...still no response.
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Review
#1655060 Review #1655060 is a subjective opinion of poster.
Service
Menards Rebate

Menards in Lincoln, Nebraska - 2x4 birch handi panel

2.5
Details
The veneer on the good side was patched, not noticeable until staining, two distinct lines across the face. Won't buy any plywood from Menards again. Rejected my return attempt due it being stained. At least on these panels Menards does not indicate the grade of the veneer on either side, another poor practice. Bottom line you get what you pay for.
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1 comment
Anonymous
#1748574

What was the grade of the plywood? An ACX plywood would have a clear smooth surface, a BCX would also have a smooth surface with patches allowed.

Birch is more commonly painted than stained and in most cases a BCX would be perfectly acceptable. If you plan on staining it is always best to make sure you are buying ACX plywood.

Review
#1652993 Review #1652993 is a subjective opinion of poster.
2.8
Details
Menards seems to be cutting back on sales help in the store to reduce their payroll costs. Why don't they get smart and allow people to submit rebates on-line? When Menards runs their 11% rebate Home Depot offers the same rebate only you can submit the rebate on-line....
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2 comments
h.kitchener
#1741479

Well, Menard's isn't going to allow you to claim the rebate online. They make far too much money off of people who never take the time to fill out the claim form and then spend money for a stamp, only to then wait a few weeks for a very small rebate only good in a Menard's store.

Their rebates are seemingly at least once or twice a month now and people do not realize that they are really not getting much of a deal if they buy only a few dollars worth of goods and then get 11% back. On a hundred dollars, that's only $11, less the stamp and then only if you use it in a Menard's store. For big ticket items, maybe a deal. For most shoppers, no at all.

This week they have another 11% rebate going on. Most items in the store are regular price and getting a rebate for 11% on normal goods is not a deal at all. For example: Signature bird seed was on sale a couple of weeks ago for $16.99 or so. The regular price is $24.99, I believe.

Thus, getting 11% off this week is stupid. Best to ignore their rebate "sales" and just shop when things you need are actually on sale.

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Review
#1641733 Review #1641733 is a subjective opinion of poster.
Service
Rebate
Pros
  • Variety of items carried
Cons
  • Lack of customer service
  • Fewer name brand products
Reason of review
services offered
Preferred solution
Process rebates on-line
3.0
Details
End result is that the local stores GM refunded the fee. However, when you call Menards, they do not leave options in their menu to speak to humans.. This took an afternoon to resolve.
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1 comment
Anonymous
#1733261

This doesn't always happen. You should give details of what your situation was and why they waived the restock charge.

Did the wrong item arrive, was it ordered at the store with their employees assistance or did you order it on line? Was it an odd item or something that could be easily re-sold?

Review
#1617700 Review #1617700 is a subjective opinion of poster.
Service
Menards Customer Care
Reason of review
Poor customer service
2.5
Details
Is there ever going to be a time when Menards allows the customers that are l as fortunate financially can take advantage of your absolutely amazing prices on your sodas and other groceries. Instead we have to shop at the most extremely expensive stores. I would just...
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5 comments
Anonymous
#1731637

You should try putting your thinking cap on.

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Review
#1616445 Review #1616445 is a subjective opinion of poster.
Pros
  • Price
Cons
  • No customer service phone contact
Reason of review
Start accepting wi EBT food share
3.0
Details
Menards - I never received multiple Menard's rebates.
The rebate site shows they were processed 8 weeks ago, but I never received them.
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2 comments
Anonymous
#1745339

Standard Menadrds response the "mail man stole you rebate or someone else took it"...but its never their fault. They can do electronic rebates but don't because ther can manipulate the date they send them out and also because they are lost like this one which is just more money in their pockets.

Good luck get a another rebate chance it won't happen! Also, rebate International is not in ELK mound that their PO box it is in Eau Claire at their main office. The "lady" who runs it...talk like a sailor...Sue Mulder work for Charlie Menards.

So don't let them give you a line of BS it a difference company...they just tell you that because they have no spine! Ryan L.

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Review
#1615000 Review #1615000 is a subjective opinion of poster.
Service
Menards Rebate
Cons
  • Rebate handling
Reason of review
Rebate checks never received.
Loss
$86
Preferred solution
Send my rebate checks
2.6
Details
Everyone that is defending this fee is talking about the extra work to pull merchandise but it is charging me to have it shipped to my home regularly no store pull in addition to shipping charges so I have to pay someone at the warehouse to do their job? Also we tried...
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3 comments
Anonymous
#1720328

Every single company charges an online fee. They just sometimes charge you more for their product or more for shipping so you don't actually see that cost. It's cute that you think some people aren't charging it.

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Review
#1594890 Review #1594890 is a subjective opinion of poster.
Service
Menards Customer Care
Pros
  • Variety of products
Cons
  • Delivery
Reason of review
Pricing issue
Loss
$2
Tags
  • Menards Complaints
2.8
Details
I have a Menards rebate coupon for the amount of $69.45. I took it into the store to redeem on another purchase. And the clerks at both the register and office told me it was NO GOOD !! They said that it was used on two purchases prior to today. When I used my rebates...
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2 comments
Anonymous
#1716697

Policy has changed their not supposed to write your balance on the rebate now

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Review
#1583774 Review #1583774 is a subjective opinion of poster.
Service
Menards Rebate
Reason of review
Bad quality

Contact Menards Customer Service

Mailing Address:
Menards Guest Services
5101 Menard Drive
Eau Claire, Wisconsin 54703
United States
Phone:
(800) 871-2800
All Menards Contacts

Menards Products and Services Reviews

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2.5
Details
we went to menards and bought 4 gallons and followed the rebate instructinsons and have yet to receive our 5$ per gallon rebate back its been more than eight weeks .we live on a fixed income like so many others we just ask for honesty and for you to hold your end of...
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8 comments
Anonymous
#1725913

Maybe you could get the Wichita Lineman to help you with your problem, he knows alot about those sorts of things.

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Review
#1566680 Review #1566680 is a subjective opinion of poster.
Service
Menards Rebate
Pros
  • All the selections
Cons
  • Attitudes of some of the managers
Reason of review
reabate polocy
Loss
$25
Preferred solution
recieve our rebate money - no excuces ,all is forgiven
Tags
  • Not Enough Staff