Sent Damaged Used Item listed as NEW

Menards - Sent Damaged Used Item listed as NEW
Menards - Sent Damaged Used Item listed as NEW
Electrician here, ordered a 50 amp "spa panel" that has a 50 amp gfci breaker included. The item arrived, clearly open box, damaged set screws on the breaker, and the icing on the cake, its a 60amp breaker. I expect this kind of stuff from Amazon and Home Depot, now also from Menards. I shop at Home Depot because I can at least open the package in store to see if its new. I will never shop from Menards again if they don't quality check RETURNED items and resend as NEW. Waste of time, and now my job is delayed.

User's recommendation: Dont shop here.

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ID
#4329083 Review #4329083 is a subjective opinion of poster.
Location
Oakland, California

Tired of the runaround playing their games

The window of opportunity to do the rebates is beyond ridiculous, & I don't care who is running that show! When you do have a return of sizable money, the best you get is a voucher for the "X" amount of money they allow for refund balance. I'm told by a clerk or??...
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2 comments
#2292772

They issue a store credit in 2 instances. One if you don't have a receipt and the second is if the purchase is over 90 days ago.

Sounds like you had the receipt which would indicate you are returning a product you didn't purchase recently.

Your credit will be reduced by the amount of the 11% rebate and if it was a special order, non stocked item by another 25%. All clearly spelled out in their refund policies.

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ID
#4256944 Review #4256944 is a subjective opinion of poster.
Location
Doniphan, Missouri
New Reviewer

Menards screwed me and they screw everyone