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Don't bother making an online order. It is a waste of time, because the order will be billed to your charge card, but won't be sent to the store. When you go to the store with your paid confirmation receipt, they will deny your order and tell you it never happened. At...
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Anonymous
Anonymous

If you look at returns made with a credit card the returns tend to process slower through the bank than purchases do, doesn't make any difference where you shop.

pdqdlhome_48
pdqdlhome_48

Notice to all that read this review:pissed consumer .com isn't just here to allow unhappy consumers to vent their complaints. They like to take your complaints about various m...

1.8
I liked
  • People were pleasant
I didn't like
  • Refused to let me have product that was paid for
#1152327
Reply to reviews
Spent $550 dollars and was supposed to get a rebate check it said was mailed on 5/30/2017 thats funny how it is now 6/13/2017 will not shop there again unless this is resolved.
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Anonymous
Anonymous

I see this is marked resolved. How was it resolved? Was it just slow in getting there in the mail? Did they re-issue the credit? Did you find the post card sitting around the ...

Anonymous
Anonymous

Did you even bother reading the rebate form? You never see a rebate form telling you that your rebate will come in 2 weeks. You usually look at 6 to 8 weeks for a rebate to co...

3.2
#1060513
Reply to reviews
Menards - Protection Plan Review
I paid $140 for Repair plan of Snowthrower. It was a detail sale effort by menards, sales guy showed me several Snowthrowers, told me pros&icons of each. Once I picked Snowthrower, he also convinced me to buy Repair plan. However he didn't tell me that pick and drop is...
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Anonymous
Anonymous

Wow I can not understand your thinking on this one drop off and deliver really duh

Anonymous
Anonymous

No where will you find a plan where they pickup & deliver equipment unless you go to a private dealer & they charge for it !

1.3
#971260
Reply to reviews
went to buy some vinyl cove base at Loveland, ohio menard's. there was no price on bin, so I asked for price check from associate and was told $2 each.....the same as the marked down price at their other store. at the register,they rang at $3.49 ea. I drove 12...
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Anonymous
rich

got a call from manager Monday morning. after hearing my complaint,the manager researched the problem and was able to offer a fair resolution and apology.

4.0
I liked
  • Generally the staff
I didn't like
  • Customer service
#962488
Reply to reviews
I bought four special order (because not in store...whose fault is that) bathroom fans. The installer just came over to look at the vents. He measured and found out that they are too big for the space allotted from the old one. I thought I measured, but I guess not....
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Anonymous
Anonymous

In case more of you morons come along that dont understand why this *** happens:If the store doesn't stock that item, it is subject to a special order contract. If it is an i...

Anonymous
Anonymous

Sssshhhhittt what they should DO is not let any you redneck straw hat wearin hillbillies return anything special order. In my book if you bought it then it's yours. Period.

3.7
I didn't like
  • Restocking fee being so high
#948325
Reply to reviews
i was told i would not pay interest until my 700 in materials was paid in full, well im down to 258 and with vika score of 807 they charged me $58.07 , , this year and last year i spent over 25,000.00 dolllars at meards, so i called and told the girl i was just charged...
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Anonymous
John

You seem a little arrogant. I'm sure the customer service was horrible but you probably came off as a ***.

Anonymous
Anonymous

Sounds like a credit card company problem, not Menards.

3.3
I didn't like
  • Way i was treated
#767180
Reply to reviews
I ordered something at 10:30 pm. I decided I wanted to cancel it at 11:30pm. I contacted them online and said I no longer want the purchase. This morning I check my e-mail and it says the order is too far along in the process. I tried to cancel an hour after and...
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Anonymous
Anonymous

First off I've never heard of a 255% restocking fee. It's a good thing Menards processes orders quickly so a person can get his order on time. anonymous

Anonymous
Anonymous

Don't be lazy,actually go to the darn store and look at *** before you buy it!!!

1.0
I didn't like
  • Cancellation
  • Thr
#591066
Reply to reviews
Our contractor ordered building materials to be delivered to our house. The contractor called the morning of delivery, Menards didn’t have ANY of the order ready, and couldn’t even find the order. They scrambled the order together and showed up 7 hours later...
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Anonymous
Gandhi

Sure that delivery service sucks but that has nothing to do with Menards. People on this website are looking for legitimate reviews about Menards don't fill up the feed with i...

Anonymous
menardsis01

Listen folks - YOU signed a CONTRACT stating that you understood that your delivery was through an independent contractor. Quit trying to blame Menards just because you think...

4.0
#532843
Reply to reviews
We bought $2000 worth of this snap lock flooring from menards. Store sold it with a ten year warranty. Floor was installed by me. Who has installed miles of flooring. The floor starting bucking from my wifes feet bieng wet from the shower. She messes around after the...
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Anonymous
Anonymous

We have completed a full basement remodel and used the "rapid loc" bamboo, beautiful for about a month, now it is separating in the kitchenette area. We have Stove,Refrig,Base...

Anonymous
Anonymous

Just so we are clear for the last time. It has been redesigned by the manuf. I did not install on bathroom but did in the kitchen. It has 0 water protection. A ice cube will ...

#307651
Reply to reviews