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Menards Truck Rental Scam
Menards Truck Rental Scam
On Sept. 21st, 2013 @ 4pm I rented a truck from Menards to pick up siding that I had special ordered. I went to the store to pick it up and I also purchased more wood. I had several Menard's employees help me load the rental truck, I said I could load it, but they...
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32 comments
Anonymous
#1736759

This guy story is true, once we had a guest steal new tires from a company truck putting on worn-out ones and they charged ALL the guests that rented that truck that day for the full cost of the tires until someone fessed up! You just can't make this stuff up! Ryan Leis

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Review
#449097 Review #449097 is a subjective opinion of poster.
Loss
$500
I recently bought a keyless entry Lockset. Had a new door installed..and put this. New Touch Pad entry Tru-Bolt lock set on. The lock now longer works and the dead bolt will only partly release so we cannot get into our house using this lock. What angers me, is that...
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91 comments
Anonymous
#1713679

We have the same issue! Sometimes it won't lock or unlock!!

Sounds like it's grinding inside! We installed ours in October and it started failing in may.

We just recently replaced it with a schlage model. They're not cheap and we just had to suck it up and eat the cost

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Review
#329745 Review #329745 is a subjective opinion of poster.
Much to my dismay and disatisfaction, when shopping at your store in carpentersville, il on November 30, 2011, I find that menards discontinued military discounts. All the other home improvement stores like Home Depot and Lowe's make that discount available. ...
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156 comments
Anonymous
#1746032

Too bad for you, Menard. Lowe’s is right across the street and they do give a military discount.

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Review
#279337 Review #279337 is a subjective opinion of poster.
I purchased a chest freezer on 3/2/13. On 5/4/13 I discovered the freezer was not working and I had lost all the foods that were in it. Later I learned that there was no freon in the unit. I was refunded for the freezer but I want to be reimbursed for my lost food. ...
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51 comments
Anonymous
#1716432

Also purchased a criterion 4.4 cf MD#ccr44ceiw fridge never received rebate or missing book?? Scam second time rebate center is rude and no help Shop Home depot or Lowes from now on rebate is switchbate

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Review
#406604 Review #406604 is a subjective opinion of poster.
Loss
$150
4.3
Details
I am surprised when I tried to place an online order with Menards website for $92 just now. Upon check out, they tacked on a $2.80 processing fee, for them to enter the order?? I was going to pick up the merchandise at the store, not even have the items delivery. This...
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33 comments
Anonymous
#1723023

same thing happened to me. I ordered a sled online ship to store.

When I got to the store, i showed my receipt.

They pointed to the pile of sleds where I could pick them up and they were marked about $3 cheaper and didn't have the processing fee. Kind of a crock.

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Review
#1272343 Review #1272343 is a subjective opinion of poster.
Pros
  • Variety and the prices
Cons
  • Online ordering and processing fee
Reason of review
Order processing issue
Loss
$3
Preferred solution
Remove the online processing fee! If you like, send me a nice discount code for trouble! :)
Tags
  • Processing Fee Charge
Last weekend I was at the Menards store on Clyborn Ave in the lincoln park area of Chicago and requested to have a Key copied. Apparently they discontinued the manual key cutting machine and replaced it with an "automatic" vending machine. I asked a middle age employee...
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25 comments
Anonymous
#1751836

Nice of you to share this information. Very helpful.

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Review
#513058 Review #513058 is a subjective opinion of poster.
Loss
$4
Today I was at the local menards store browsing in the plumbing area and I noticed the exact same model 50 gallon natural gas water heater on sale for $120 less then I paid for it 18 days ago with a red price tag. I thought "wow thats a significant amount and will...
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13 comments
Anonymous
#1554640

Home depot and Lowe’s have better return policies. Btw, if the clerk would have done the price adjustment, you’d have received a menards store credit for the $120.

By doing the buy and return you got cash back. Always do buy and return at Menards even if under 14 days.

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Review
#714508 Review #714508 is a subjective opinion of poster.
Reason of review
Pricing issue
Menards had a microwave @ $209 and Best Buy had it @ $149. It wasnt a discontinued item or shelf demo.. It was in stock at both stores.. Two different Menards stores in my area would not honor price match.. The only reason why is because they said, at both stores, that...
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23 comments
Anonymous
#1738127

Not uncommon. Menard's will use any excuse to avoid price matching. All smoke and mirrors to get you in the door after that John Menard and his gang do their best to pick your pocket.

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Review
#451320 Review #451320 is a subjective opinion of poster.
Tags
  • menards price matching
2.0
Details
Menards - Worst customer service I’ve ever experienced
Menards - Worst customer service I’ve ever experienced
Menards - Worst customer service I’ve ever experienced
Menards - Worst customer service I’ve ever experienced
Menards - Worst customer service I’ve ever experienced
Menards - Worst customer service I’ve ever experienced
Menards - Worst customer service I’ve ever experienced
Menards - Worst customer service I’ve ever experienced
Worst customer service I’ve ever experienced! After 30 minutes of trying to hunt down a phone number for some sort of customer support, I was able to get a hold of John Robert Menard juniors general office phone number 715–8 76–5911. It was a waste of time! They send...
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7 comments
Anonymous
#1430291

You don't say that you tried calling the store you bought it from. Did you start by trying to call the corporate office rather than the store? If you skipped the store level, that is who you should be calling as they should be able to help you with your problem.

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Review
#1185742 Review #1185742 is a subjective opinion of poster.
Product
Reason of review
Bad quality

Contact Menards Customer Service

Mailing Address:
Menards Guest Services
5101 Menard Drive
Eau Claire, Wisconsin 54703
United States
Phone:
(800) 871-2800
All Menards Contacts

Latest Question

Menards Questions

Menards - Damaged cooler delivered

Menards - Damaged cooler delivered
Menards - Damaged cooler delivered
Cooler was delivered damaged because it was not in a box. Scratched up and dirty. I would like a new cooler or refund Order #chst18985
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2 comments
Anonymous
#1753818

I just love the tape they put on it that says "packaged with care".

Anonymous
#1758301
@Anonymous

Folks, this is the type of top shelf service you receive from menards when you pay their "processing fee" for online orders

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Review
#1664626 Review #1664626 is a subjective opinion of poster.
Cons
  • Treatment of customers
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution