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Menards Truck Rental Scam
Menards Truck Rental Scam
On Sept. 21st, 2013 @ 4pm I rented a truck from Menards to pick up siding that I had special ordered. I went to the store to pick it up and I also purchased more wood. I had several Menard's employees help me load the rental truck, I said I could load it, but they...
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32 comments
Anonymous
#1736759

This guy story is true, once we had a guest steal new tires from a company truck putting on worn-out ones and they charged ALL the guests that rented that truck that day for the full cost of the tires until someone fessed up! You just can't make this stuff up! Ryan Leis

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Review
#449097 Review #449097 is a subjective opinion of poster.
Loss
$500
Menards has no corporate customer service number. I'm done with this company. This is the last straw.
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3 comments
Anonymous
#1763027

What is you problem that you feel you need to talk to some one on the phone at their corporate offices about? They prefer e-mails or written correspondence.

This provides written documentation on both sides. It also allows them to research your complaint which they can't do while you are on the phone.

Phone calls can also be frustrating. Just think of how much Time you spend on hold waiting for a customer service rep at companies that do take calls.

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Review
#1682423 Review #1682423 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
Okay so we had a major remodel in February 2019, I purchased some vinyl plank flooring from Menards, on a black friday Special, loved the flooring looked great, in July the flooring in the kitchen we noticed a spot, since then all the flooring will have to replaced all...
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2 comments
Anonymous
#1762344

Keep in mind that the warranty is provided by the manufacturer, not the retail store. You will more than likely find that it is quicker to deal directly with the manufacturer that getting the store in the middle.

They will often have a number of questions for you. Rather than having them providing the questions to the store who would then have to contact you for a response and then forward the answers back with possible follow ups it would be much more efficient for you to have direct contact with the manufacturer who is ultimately responsible for your warranty.

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Review
#1679705 Review #1679705 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$3600
Preferred solution
Full refund

Menards in Hutchinson City, Minnesota - Online order

1.0
Details
I ordered a heater, appears was shipped wrong place, sent a email requesting contact and no one has answered . I want a refund or the the heater .
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1 comment
Anonymous
#1760867

Hate to tell you this but this isn't the place to request a refund. Did you purchase this from the Hutchinson store or on-line. If you purchased it from the store, call the store and see what the status of your order is, otherwise you will have to continue communicating via e-mail if you ordered on-line.

Review
#1677412 Review #1677412 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$150

Menards - Processing Fee

1.0
Details
I think it's ridiculous that Menards charges a processing fee to order online. I ordered for my company but I'll never order from here for myself. I'm not paying you to take my money! I already pay for shipping and taxes. And your rebates are a joke too! Here's a rebate but you can only spend the money here. That's called a discount. A true rebate gives you money to spend as you like. Plus you have to find the rebate form in a sea of rebate forms or go online print it, cut it, fold it, then mail it. Way to much work for $2.11. Enough Menards!! I'm sticking with Home Depot where at least they are honest people to do business with and you know what you're paying for upfront.
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1 comment
Anonymous
#1760305

Just another way to take a dollar out of your pocket. If you have watched their prices continually move upward over the past few years it's easy to see how they have covered the "rebate".

Keep in mind you are not getting cash back but heavily marked up merchandise. Getting to be as bad as Kohls with their Kohls cash.

Review
#1676750 Review #1676750 is a subjective opinion of poster.
Cons
  • Processing fees
Reason of review
Order processing issue
Loss
$3

Menards in O Fallon, Illinois - No rebate check

did not receive rebate check
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1 comment
Anonymous
#1758845

Did you mail in the form and rebate receipt? Have you tried tracking your rebate? Are you aware the rebate comes in the form of a postcard that looks like advertising that you may have thrown away?

Review
#1674424 Review #1674424 is a subjective opinion of poster.

Menards in O Fallon, Illinois - No rebate check

i never received my rebate for a freezer that i bought
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Review
#1674403 Review #1674403 is a subjective opinion of poster.
Several hoses/vacuum lines are disconnected. Been through 12 manuals and none show where the hoses go to. Help!
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8 comments
Anonymous
#1759321

Menards hasnt sold these in the past 5 years. Not to mention, Menards does do any sort of building, repairing, or servicing of equipment. No one at Menards would be able to help you with this issue.

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Review
#1673496 Review #1673496 is a subjective opinion of poster.
5.0
Details
where is the checkplug for rear end and trasmission
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2 comments
Anonymous
#1758298

Probably someone who bought one of those lemon UTV go carts, or a lemon riding lawn mower menards used to sell a couple years ago. Both the yard sport UTV's and the yard man riding mowers created major issues and frustrated and disappointed customers.

Both items were sold to customers in wood crates unassembled and untested. If there was any issue whatsoever menards said "tough take it to someone else" who happened to be a service center 200 miles away and weeks lead-time to repair.

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Review
#1673238 Review #1673238 is a subjective opinion of poster.

Menards - Rebate has not been received

1.0
Details
Sent a rebate about 45 days ago, still have not seen anything from them and there is nothing when I look at the rebate tracker online. Not the first time menards rebates have been next to impossible to actually get!
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1 comment
Anonymous
#1757577

When you saw nothing on their rebate tracker did you bother e-mailing their customer service department or did you think posting a complaint on a site not related to Menards was going to work magic and get your rebate coming to you?

Review
#1672084 Review #1672084 is a subjective opinion of poster.
Cons
  • Disappointed that no rebate was given
Reason of review
Rebate never received
Preferred solution
Deliver product or service ordered

Contact Menards Customer Service

Mailing Address:
Menards Guest Services
5101 Menard Drive
Eau Claire, Wisconsin 54703
United States
Phone:
(800) 871-2800
All Menards Contacts

Latest Question

Menards Questions

Menards - Rebate program SUCKS

Made my purchase for shingling my house online, received the rebate information in email but who would have guessed should have read the print all the way through to see the rebate expired in like 20 *** days ........got my shingles and became a little busy with my project to *** around with a bunch of paperwork right away so low and behold made order on 8-25 and got around to doing some paper work on 9-26 but find rebate expired 9-21.......FU MENARDS........remaining home remodeling progects just got moved to LOWES.
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2 comments
Anonymous
#1756490

Just send it in anyways. Send all mine late.

They always honor them. I assure you will get it.

Anonymous
#1755374

You aren't going to find a rebate anywhere that has an unlimited amount of time to submit it. It's not their fault that you couldn't take a few minutes and send it in. Take some responsibility for your own inaction.

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Review
#1667768 Review #1667768 is a subjective opinion of poster.
Reason of review
Problem with delivery