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I lost a bag in February 2018 whose contents included a few Menards checks. I kept checking my rebate status on Menards.com and Voila! two months after the loss, someone redeemed one of my Menards checks. I called the store where it was redeemed and the manager told me...
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Anonymous
Anonymous

Not sure if the police will take the case but I would give it a try. Menards typically won't do much for an individual but if the police department gets involved they tend to ...

2.1
I didn't like
  • Rebate
#1259993
Reply to reviews
for months i have been planning on installing a new deck for my son and his family. they live in Des Plaines, IL. so i placed an order from their close-by (2 miles) Menards store in Mount Prospect IL. On May 5 i confirmed my delivery date for morning of May 19. Today...
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1.9
I didn't like
  • Delivery
#1259981
Reply to reviews
I purchased an above range microwave that was not delivered...Went into the Hammond Indiana location where purchased to pick it up. Found that it was the incorrect product and had to exchange for the right product. They informed me that they could not deliver the...
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Anonymous
Anonymous

Was it discontinued by the manufacturer? Manufacturers frequently changes models and features on their appliances. If this is the case and you still need the microwave pick an...

2.5
I didn't like
  • Willing to make their problem look like your fault
  • Refund policy
  • Rebate
#1259750
Reply to reviews
I am very disappointed with today's service when returning items. A person with the name Gaby at Menards'- Long Grove was very rude and did not want to help me. To my question, if someone else can help me just say NO. I was the only person at her desk so she was not...
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Anonymous
Anonymous

What are you babbling on about? You start by complaining about problems with a return but then talk about her not being able to find your order and that you had to find it you...

1.0
#1258204
Reply to reviews
went to homewood menards about 9:15 pm wife and i to complete a project we are working on , have used menards for many years for supply. there have been times in the past you just over look the employee and his/her attitude and go on your merry way, but on this night ,...
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Anonymous
Anonymous

Your whole complaint is about how they changed out a cash drawer and you final comment is that you didn't like the price. Why on earth would you even get to a cash register if...

2.7
I didn't like
  • Price
#1257223
Reply to reviews
Stupid, layout makes no sense, if you put millworker at the back of the store why not make it so you can pay there also, and the garden center you cannot go in leave and pay from there anymore now have to go through busy front checkouts Menards has gotten worse with...
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Anonymous
Anonymous

The layout in the newly remodeled stores do nothing to improve customer service. Millwork and Building materials have been combined into one department with fewer employees th...

3.2
#1256746
Reply to reviews
every time we go to menards, no amigos, we live in bay city mi. many times we went there none, once we went back 4 times in 1 day!!! you people have 2 amigos at all your stores. just last week we sat in the car waiting for one for half a hour, then a guy pulls up next...
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Anonymous
Anonymous

The hard working amigos I know are smart enough to know that they can get better pay for the work they do elsewhere.

Anonymous
Anonymous

You realize, OP, that Amigo means Friend in Spanish.So you are complaining about that fact that there are No Friends inside Menards, correct?

3.9
I liked
  • Yard employess were very kind and helpful luke especially
  • Products
#1255591
Reply to reviews
Never got rebate/ said they had no record of it. I should had gotten back over $200.00 dollars, spent a lot of money for home improvement project. horrible, how they promise you a rebate and you never get it, don't believe them it is a scam. When you go to the store...
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Anonymous
BRONCO 1949

WHY WHAT IS THE USE !BAD PLACE TO SHOP IF YOU ARE DISABLE NO RIDING CARTS FOR THIS LARGE STORE! WORKERS ARE NIT WITS LIARS !

Anonymous
Ray Menard

Yes, the brass at menards love to blame the post office, the blame masters they are!

#1253540
Reply to reviews
As a customer, I spoke with Kevin Harrison, store manager in Kansas City, Missouri in reference to the horrible home delivery service I received and how poorly illustrated it was. Not only did he not take any ownership for his store but you can detect a major superior...
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Anonymous
Anonymous

Please explain Exactly What you mean by in reference to the horrible home delivery service I received and how poorly illustrated it was.I have No idea What that means Without ...

Anonymous
Durpa

Says the guy who actually IS!! Too funny!! Talk about irony!!

1.3
#1250899
Reply to reviews

Contact Menards

Mailing Address:
Menards Guest Services
5101 Menard Drive
Eau Claire, WI 54703
United States
Phone:
(800) 871-2800
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Went to Long Grove, Illinois Menards. Waited in line for my turn, there were 3 people infront of me.There was only one rep, anyway waited for my turn. Needed help with Black and Decker edger. Finally 2nd rep came and paged someone, waited again for 15 minutes, 2nd rep...
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Anonymous
Anonymous

Did you ever stop to think that the other people working in the hardware department may have been out on the sales floor helping other customers? Would you expect them to walk...

Long Grove, Illinois
#1250408
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