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I've paid Menards for delivery twice (and never again) because they farm it out to another company so, if it's a horrible experience Menards doesn't care or take any responsibility. On one occasion, they just left a new bath I bought in its box out in the snow in my...
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Anonymous
Anonymous

Having had a number of deliveries from Menards it sounds like you just paid for the basic deliver charge which is off the back of the truck. They will bring items into the hou...

#1332115
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un knowledgeble crew. Poor quality stuff. Rude store manager. Can’t refund cash for debit like all other businesses but wanna keep your money for a week. Shamelessly offeres store credi!! Not shopping there any more !
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Anonymous
Anonymous

They refund in the manner you paid. If you used a debit card the refund would go on the debit card. Stores have to pay a fee when you use a credit or debit card. They get it b...

#1331271
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For weeks they remain out of stock of a carpet even when they put it on sale. They gave like 220sqft of it n that seems to be the same at 10 different menards in a 60 mile radius. If they know its a hot seller wouldnt u think they would stock more? N it takes them 3 to...
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Anonymous
Anonymous

That's because they only buy seconds and roll ends. If they bought full rolls they would have to charge twice as much. And the managers are doing exactly what they are getting...

Anonymous
Anonymous

That's because they only get factory seconds or roll ends. That's how they make their money and charge such a low price. If they actually ordered full rolls they would have to...

2.0
#1329762
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On August 5th, we called Menards in Warren Ohio because after searching online for schedule 40 pipe, we found they had the lowest price listed. We called and we were quoted a price of $7.39 cents by customer service rep named Rachel. She also said that since we were...
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Anonymous
Anonymous

What was the price you saw when you looked it up online? Why would you call for a price quote when the price was on-line? It would also tell you on-line how many they had on h...

1.3
I didn't like
  • Manager
  • Willing to make their problem look like your fault
  • Customer service
#1328251
Reply to reviews
Would like someone to contact me at 616-893-0222 I donot have email want to knowwhat is going on
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Anonymous
Anonymous

Why don't you go to Menards.com and track it. This isn't a Menards site and they are not going to contact you.

#1326513
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Stay away from Menards. They only sell junk! I purchased a kitchen faucet that the handle has come off three times in less than three months. When I contacted the manufacturer, I was told they would replace the defective part of the faucet, and we should pay our own...
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Anonymous
Retail Guru

Very few products cover labor in their warranty as they do not include installation in the sale of the product. Most people purchasing products at Menards also install them th...

#1324444
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We ordered a new kitchen stove from Menards in Valparaiso Indiana on 7/19/2018. The stove was on the showroom floor (nothing special). We were told that the stove would be shipped to the store on 7/27/2018 & would arrive at our home before 7/31/2018. We called on...
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Anonymous
Anonymous

Take a look at the complaints for Lowes and Home Depot. You will see a lot of complaints on appliances there as well. If you want an assured delivery date for an appliance onl...

1.0
I didn't like
  • Poor delivery service
  • Attitude of the store manager or guest services manager
#1323431
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We are remodeling our house and we went to Menards and spent $7,000.00 on kitchen cabinets and bathroom showers ,vanities and more. We have received the cabinets and while working on installing them this past week During the week of installation we had to return to...
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Anonymous
Anonymous

Lets start with the fact you bought their partially assembled cabinets to save a few bucks. The more parts and pieces you have in a project the more likely you will have probl...

#1322463
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Contacting the general manager at Menards in Sterling Illinois is a joke they won't stand behind their product they steal your special order product and replace with junk that they have in the shells and when you call up about it they do nothing at all about it
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Anonymous
Anonymous

Be a little more specific. What are you expecting the retail store to stand behind? It is the manufacturer that puts a warranty on a product and is responsible for it. What ki...

1.0
#1322430
Reply to reviews

Contact Menards

Mailing Address:
Menards Guest Services
5101 Menard Drive
Eau Claire, WI 54703
United States
Phone:
(800) 871-2800
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Menards Products and Services

All Menards Products
I sent in for my 11% rebate on the 1st of June 2018 and as of July 31st I still haven't received it. I can't find my receipt. My question is am I just it of luck on my rebate. It s for over $400.
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Anonymous
Anonymous

Have you bothered going to Menards.com and tracked your rebate? Take action that will actually tell you the status of your rebate rather than posting on a complaint site that ...

4.1
#1317822
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