For those of you that buy gas powered equipment at "Menards" be aware of their no return or exchange policy.
I purchased a gas powered electric generator and took it home.Read the manuel "filled" as the fluids as directed by the owners manuel and started the engine. Hook up a 60 watt light and nothing...tried another electrical device and nothing.I tested the circiut with a meter and tested out at 1-5 volts. This is a 800 watt, 120 volt, 60hz generator. So I took it back to Menards on the same day I purchased it. Informed them that the generator wasn't putting out any voltage.
The clerk asked me if I put gas in the generator. Of course, I replied yes, how else was I going to know if the darn thing worked or not?
She then call the store manager and he stated that because I had put gas in the gas operated generator. That there policy was not to exchange it or even handle it.
I thought he was kinding, I asked him how was I suppose to know if the generator worked or not if I didn't start it? What use ESP or something? He didn't care, it company policy. "So much for customer care and service!"
Gets one wondering about what kind of an *** came up with that policy!
So beware of the Menard's and there higher educational return policies.
Monetary Loss: $200.