I am a contractor. I have been a customer for many years.
But I have not purchased much since H/Depot has moved in. Your return policy has pissed me off multiple times. I don't carry all my receipts with me on a daily basis so to return something is a royal pain in the ***. I don't have time to go to your newest machines to find my receipt.
Why can't you do a "look up" like H/ Depot off of my Menards Card ??? You might want to consider this option, I sure I am not the only one out there that gets pissed with your system.