Reputable companies allow returns of online products. Menard Chesterfield Michigan location.
A service desk employee stated if I spend the whole refund in the store that day, then I could have a full refund, and not be charges the 25% restocking fee. When she called the manager over, he said, "NO, oh well". He charges me the fee. Get your policy straight!!
I did have tile to get. I will never shop there. I left upset. The chandelier I ordered was not as gray as pictured on the website.
Looked more white. UN happy.!!
orederd again. at Menards again
User's recommendation: Do not shop there!! DO NOT SPECIAL ORDER ANYTHING.
Monetary Loss: $100.
Preferred solution: Full refund.
Menards Pros: Generally favorable shopping.
Menards Cons: Was told the wrong thing.
Location: 45500 Marketplace Blvd, New Baltimore, MI 48051