Paid cash for three item at the Menards tore in Rapid City SD. Discovered I was overcharged for one item.
went to customer service for refund was issued store credit, told them I had paid cash and requested cash in return, was told it didn't make any difference, I had to take credit slip, credit slip can only be used at Menards. Is this legal substituting store credit for US Currency?
what are my options?
Should I not hear from Menards concerning this matter I will file a complaint with the Better Business Bureau as well as the Chamber of Commerce. All I want is my money that I can spend where I choose.
Reason of review: Problems with payment.
Monetary Loss: $11.
Preferred solution: Full refund.