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I purchased a generator that was absolutely defective and in order to return it I need to pay a service center to deem it unrepairable This is an absolutely ridiculous solution to selling somebody a defective product in fact most of the things return to that store are destroyed and thrown away anyway I have been able to return power equipment that was defective without doing this before I don't see why it cannot happen now I happened now I had to rent a new generator to get by for 2 weeks it Cost me more money than if I was to just buy another cost me $300 to rent one
User's recommendation: Do not shop there.
Product or Service Mentioned: Generac Power Systems Generator.
Monetary Loss: $200.
Preferred solution: Full refund.
Menards Pros: Selection.
Menards Cons: Return policy.