I bought a lamp at Waterloo, IA Menards on MAY 11, 2016. The checkout clerk charged me twice, but I only bought one lamp.
Called store, yes they checked the tape I had only bought one. I asked for a refund of the $49,99 error on THEIR part. If I drove 27 miles to the store and 27 miles back home they would give me a cash refund. I asked for a refund check as it would not be convenient for me to get to their store.
I paid with a check which was my first mistake, had to wait 10 days for it to clear-called asked for refund-if I wanted a check I would have to wait ANOTHER 10 days until WI could issue it.
It is now JUNE 6, and I have not seen or heard anything about my refund check. I am with the previous customer and AM REALLY PISSED!
Reason of review: Problems with payment.