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I ordered an item online through Menards. It was shipped to me from the manufacturer since it is not carried in your stores.
It stated online that I would still receive the 11% rebate of $109.89 for this 1 thousand dollar item. Since it was online purchase and shipped from manufacturer not Menards, I don't have a normal receipt. All it came with was a packing slip. I cannot return to your store.
It says if I do there would be a 25% restocking fee and I will not lose $250 on a $1000 item. I am awaiting this rebate that I assumed would be automatically issued since it comes from you telling manufacturer to send item to me.
I also mailed in receipts for other rebates and have not received any yet.
Thes purchases were made in November 2020.
I am not happy. I want to speak to a supervisor of some sort who can handle this for me.
I got this link from PISSEDCONSUMER.COM
User's recommendation: Don't buy items online that come straight from manufacturer. Or anything online for that matter.
Monetary Loss: $110.
Preferred solution: Give me my rebate in some form even if it is a Menards gift card that can only be used at Menards just like the rebate would be..