First of all no blacks work there! Second, i have a Menards Charge card.
Yes i am African American! I go shopping for vinyl flooring, but as i am in there i see another screen door that i liked better than the one i bought, which i hadn't picked up from the store. So i was told by the employer that was helping me to go to the front desk and have the Customer Service people to look up my ticket. This manager, Jason Fuller.
told me he couldn't look up the ticket and if i was to return it without a ticket i wouldn't get what i paid for if the door was marked back down. I am pissed because the next day i went to another Menards and i asked Customer Service if they could look up my ticket if i didn't have the receipt with me and they said they could. This manager was really being a *** head and has no ethics in Customer Service. I work for a prominent Company and our Customers are our number one priority.
I will never go back to that store, but this manager needs some training in how to be courteous and not prejudice to his customers.
I had over $300.00 of vinyl flooring i was going to purchase, i put it back because i be *** if i buy something from a store where they have bad customer service. He needs to go to the other Menards on 42nd Post Rd and work with them and learn how to treat people like people and not color.
Product or Service Mentioned: Menards Customer Care.
Reason of review: Poor customer service.