The Dubuque, Iowa store has by far the most rude, inept and plain lazy floor employees. I have tried to get answers for products, have some one wait on me and the complete lack of friendly customer service is beyond the pale! This happens every time I shop at that store. Employees standing around while customers are waiting in the few check out lanes that are open, employees having personal conversations while customers are waiting to be checked out or just wanting some questions answered.
Thank heavens we have the option of shopping at the Menards in Platteville, Wis. this store has friendly and helpful employees. But it would be nice not to have to travel out of state for customer friendly service.
Product or Service Mentioned: Menards Customer Care.