On July 2nd or 3rd, 2008, My wife and I went to Menard's to purchase a new washing machine. The salesman was helpful in closing the deal, however, we were told that we first had to go to delivery scheduling to set a delivery date.
I am 68 and my wife 65. When I got to deliver scheduling, way across this huge store, I had to wait about 20 min to get waited on. After I scheduled the delivery, they sent me on to another station for approval. When I got to the check out, they told me I couldn't checked out and sent me elsewhere.
I cancelled my purchase. To this day, I haven't heard the first apology from Menards.
I will never do business with them again.
Product or Service Mentioned: Menards Deal.