I spent over a thousand dollars for a mastercraft patio door. I had the door installed only to find that the rain leaks in around the glass.
Menards apparently don't care, since they already have their payment but, they will give me a complaint form. Mastercraft will not make a move to take care of the problem until they receive the complaint form. Once they get the form, they will send someone out in able two weeks. I just have to mop the floor each time it rains.
This is a good example of two companies that could care less about customers.
Monetary Loss: $1000.