went to new Menards store grand opening. found a fire extinguisher i was needing for $39.77.
was charged $49.95 plus tax. went back to the isle i got it in to make sure i wasn't mistaken on the price. an employee named Ken helped me and took the sticker displayed with the item back up front to a manager. they offered to refund the overcharge but acted like they were doing me a huge favor by letting me have it at the original price.
I was not getting it cheaper, you are not doing me a huge favor by letting me buy it for the original price! it was just their attitude, nothing said about sorry for the inconvenience or it was our mistake. i asked to just get my money back and they can keep their fire extinguisher.
went to Lowes and got the same thing for $39, no hassles. lesson learned.
Product or Service Mentioned: Menards Customer Care.
Reason of review: Pricing issue.
Monetary Loss: $10.
Preferred solution: Will not shop there anymore, going to Lowes or Home Depot.