When Menards first opened in Cheyenne the "on aisle" customer service was great. It has gotten a bit worse since then.
One exception is Kurt, awesome service and very knowledgeable. They could use some better people in plumbing and electrical. Paint department is very helpful and knowledgeable.
I like the return policy, not a whimper from me there.
Being able to reprint receipts is beyond great. I like the selection of the things I really use a lot.
I would like higher end selection of power yard tools... String trimmers, mowers, and gas hedge trimmers(Not electric).
I will continue to go there and occasionally get my 11% discount.
Product or Service Mentioned: Menards Customer Care.
Reason of review: Kurt is awesome!.