i recently was charged an item left on the receipt in which I never bought , after noticing it I told the cashier in which she had no idea where it came from. Then had to go to customer service to try and get a refund, your overring refund system is so inconvenient to customers.
I had to return an item off of what I purchased in order to put credit back on my debit card, and then had to pay an additional 5.00 in order to make the transaction turn out and received change I have no idea how the cashier thinks this is a wash for my over charge but hoped she knew what she was doing. Your policy of a refund is not customer friendly and then for a return you make it as store credit. I live almost 2 hours from a menard store, Do you think convenient for an out of town customer?
Retail stores are wondering why we use so much online ordering and free shipping from companies like Amazon. Can you see why now???
Reason of review: Return, Exchange or Cancellation Policy.
Preferred solution: Let the company propose a solution.
Menards Cons: Refund policy.