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We went to Menard East in Wichita, Ks Saturday the 12th of December.
Made our purchase of $274.07. When checking out cashier said my debit only only covered $200.00 so I used my MasterCard for the remaining $74.07. OK!!?? On Monday the 14th we checked our bank statement online and saw Menards charged our account the full $274.07.
We looked at our MasterCard account, it was charged the $74.07.
This is where it gets so stupid, I became a pissed off consumer! All the while the Menards store denied any wrong doing.
Well, somehow Menards deposited $247.07 back to my bank account ,and get this, withdrew $200.00 out! How the *** does that work?
I just can't believe the ineptitude of these people!
So! $200.00 plus $74.00 seems to cover my bill except they only put $247.07 instead of$274.07. I understand they may have just transposed the 74 to 47 but but to deny any wrongdoing in this mess,that they caused in the first place, just *** me off to no end! What's really bad is that after I figured all this out and called to speak with General Manager of this Menards store and he said it was a bank problem and then hung up on me!
Can you help?
Location: Gypsum, Kansas