Went to order some hex bolts online, y'know, because of COVID-19. Two 22 count bags of bolts, one bag of washers, and one bag of hex-nuts -- a total of just over $9 worth of merchandise in four small bags.
The processing fee was $9.80, plus $16 in shipping, which was split for some reason between two delivery services.
So I figured I'd pick up in store, maybe it's worth the risk?
The processing fee was still almost $6.
Who is paying this?
It would literally take two minutes to pull these items from the shelf and leave them at the service desk.
Oh, and through all of this, back and forth between my cart and the checkout options, the website continually deleted items in my cart, only for them to reappear after I had re-added them, then disappear, then re-appear. Terribly annoying.
User's recommendation: NEVER ORDER ONLINE.