Menards - Online order problem
I have a problem with my online order. I need a phone number to get it corrected!
The email “CALL” center is not responding. I need to speak with a representative!!!! I placed an order for 4 boxes of luxury vinyl tile. 3 of the 4 boxes arrived, but are completely unusable.
I paid $60 for shipping. I had a contractor scheduled for THIS weekend to instal to list our house on MONDAY! I need 4 (not 3) replacement boxes expedited shipped to me. Then if necessary, 3 return label to return the damaged products.
It looks like they were returned boxes in the first place half way taped together by Menards, not like a shipping damage. As someone who orders weekly online, I am SHOCKED at this level of UNresponse to an issue. My original order number is WAKA64226.
Please contact me at 501773**** or text me the number I need call to get issue resolved today. Thank you!
Reason of review: Order processing issue.
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Comments
Please avoid publishing any personal information and promotional content
Contact the store that shipped them directly. From the order number, it appears to be the Waukesha WI store. Their phone number is (262) 798-****
Ok. Will do. Thank you!
Good luck. They don't talk to anyone on the phone.
Only by e-mail. You will also find the don't expedite delivery either.
On-line sales are just a sideline to their big box operations. Menards is known for their lack of care in resolving problems.