I have a problem with my online order. I need a phone number to get it corrected!
The email “CALL” center is not responding. I need to speak with a representative!!!! I placed an order for 4 boxes of luxury vinyl tile. 3 of the 4 boxes arrived, but are completely unusable.
I paid $60 for shipping. I had a contractor scheduled for THIS weekend to instal to list our house on MONDAY! I need 4 (not 3) replacement boxes expedited shipped to me. Then if necessary, 3 return label to return the damaged products.
It looks like they were returned boxes in the first place half way taped together by Menards, not like a shipping damage. As someone who orders weekly online, I am SHOCKED at this level of UNresponse to an issue. My original order number is WAKA64226.
Please contact me at 5017735255 or text me the number I need call to get issue resolved today. Thank you!
Product or Service Mentioned: Menards Shipping Service.
Reason of review: Order processing issue.