*%#!-poor customer service.
I had a customer that needed additional oak trim and I found the correct profile at Menards.
I needed 10 footers and eight footers and I did not want to haul 16 footers. I asked a store employee if they offer to cut the 16 footers in half. he said "We don't offer custom cutting" I told him I just wanted them cut in half and I would take all of the cut pieces. He then said: "we'll do that in our woodshop for one dollar per cut". I laughed at him and left.
I will never step foot into a Menards store again!
Monetary Loss: $15.