Ordered cabinets from Menards in Cheyenne. We live 60 miles away, 3 trips to get it ordered because only 1 gal could do the ordering.
Sink cabinet special-buy 10 cabinets, get a free upgrade. I asked for the tilt down sponge holder (have to have that) but also got door baskets and pad for leaks. 3 wks later, get the bill with 110 interest charge and we don't even have our cabinets yet! The next day they come and no tilt down sponge holder-call and they they will get one sent to me.
Argue with credit card people and get 110 taken off. Contractor puts in top cabinets, crown molding too short-spend 380 on new size. Bottom cabinets in corner, can't use drawer because it hits the dishwasher- pretty mad about that part but what can they do now?? Go to order counter and must order sink with it so they know hole size.
3 weeks later borrow trailer to go get it (took 1 hour to find it). Never found the sink, never ordered! They say, we will make it right. They have me buy a sink base that may fit at full price.
Doesn't fit they have to special order mine, another 3 weeks! How do they make it right??? I only have to pay 325 instead of 365 for the sink!! I have spent that in gas fir their errors!!
Good quality but I will not go back to Menards!!
Very disappointed and frankly, mad.
Reason of review: Poor customer service.
Monetary Loss: $450.