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2 comments
1.7

I have called a Menards store in E columbus oh many many times to inquire if they have somethin I need. In 15 years NO ONE HAS EVER

answered my call but I hear the phone ringing and ringing and ringing.

When I drive there and to to customer service desk to to them them

they ALWAYS respond "Our phone system is not working correctly.

They are working on it". When I say "who are they. No reply ever.

reply reply. reply.Thren

User's recommendation: Snotty response from woman behind cusomer service desk who is always joking and talking to male workers.

Preferred solution: Apology.

Menards Cons: Total indifference as far as customer service, No help at local menards.

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#2042685

Did you ever stop to think that the few people they have working in the store are helping customers that are actually in the store? My guess is that you would also be posting a complaint here if you went to the store and their employees were talking to people like you on the phone. As you obviously have access to the internet you could go to their website and see if they stock the product you are looking for at a store near you.

#2042666

It's not a call center.. They're busy taking care of customers in the store.

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